The Sustainable Choice for Hospitality Supplies

Policies

Sustainability

As a purpose-driven social enterprise, sustainability is part of who we are and why we exist. We define it as meeting our needs today, without compromising the future survival of communities, our business or the environment. It means doing business responsibly in the most ethical and transparent way we can.

Our vision is for a hospitality and tourism industry free from unnecessary single-use plastic and we work together with suppliers to showcase a broad range of useful and innovative products to hospitality businesses wanting to operate sustainably. We require that all our suppliers:

  • provide products that offer an alternative to single-use plastic, or contribute to solving the global plastic problem
  • are confident that the use or manufacture of their products does not contribute to, or exacerbate other environmental concerns
  • are able to state that the workers involved in the production of their. products are treated fairly
  • provide products that can be reused, recycled or disposed of responsibly after use.

Sustainable practices have been embedded in all parts of our business, and we are engaging our colleagues, customers, suppliers and other stakeholders in our endeavours.

  • We take a long term view and identify actions which will enable our business to operate more sustainably both now and in the future.
  • We incorporate sustainability criteria into our procurement processes to the business and encourage ethical work practices in all of the countries where we work.
  • We will raise awareness of sustainability and of the impacts caused by plastic pollution by encouraging our customers and other stakeholders to access the tools and advice made available on our website.
  • We encourage customers to prioritise purchasing from suppliers that are local to them, thus limiting the environmental impacts associated with the transport of goods and supporting local value chains.

Supplier Relationships

Lorem ipsum dolor sit amet, We recognise that the relationships we have with our suppliers are essential to the success of our business and theirs, and must be based on trust and honesty.

We aim to secure the best deals for our customers and our business, while recognising the importance of dealing fairly with our suppliers, and driving our sustainability commitments.

Health and Safety at Work

We have a personal and collective responsibility to maintain a healthy and secure workplace and to promote and follow safe working practices.

  • We will encourage a culture of safety awareness and management within our organisation; which will encourage all of us to behave responsibly and address or highlight issues as they arise.
  • We will regularly review the risks inherent in our operations, and provide safe working procedures and appropriate safety equipment and relevant training.
  • We will clearly follow the relevant health and safety rules and processes and where appropriate, make visitors to our premises aware also.
  • We will not knowingly act in a way which puts ourselves, our colleagues or our customers at risk.
  • We will intervene immediately if we believe that anyone is putting themselves or others at risk.

Bribery and Corruption

Bribery is defined as the giving or promising of a financial or other advantage to another party where that advantage is intended to induce the other party to perform a particular function improperly, to reward them for the same, or where the acceptance of that advantage is in itself improper conduct.

Bribery is also deemed to take place if any party requests or agrees to receive a financial or other advantage from another party where that advantage is intended to induce that party to perform a particular function improperly, where the acceptance of that advantage is in itself improper conduct, or where that party acts improperly in anticipation of such advantage.
Bribery of a foreign official is defined as the giving or promising of a financial or other advantage which is intended to influence the official in order to obtain business or an advantage in the conduct of business unless the foreign official is required or permitted by law to be influenced by such advantage.

  • We will not engage in any form of bribery or corruption in any aspect of our business or external relationships. This principle applies not just to the Company but to all our colleagues, and also to agents, suppliers and other business partners, who act on our behalf.
  • We will not allow any external interests or the receipt of benefits from third parties to influence our behaviour and decisions. We will never use our position for personal gain.
  • The Company is fully committed to instilling a strong anti-corruption culture and is fully committed to compliance with all anti-bribery and anti-corruption legislation including, but not limited to, the Bribery Act 2010 (“the Act”) and ensures that no bribes or other corrupt payments, inducements or similar are made, offered, sought or obtained by us or anyone working on our behalf.

Consequences of Bribery

Anyone or any organisation found guilty of bribery under the Act may face fines and/or prison terms. In addition, high legal costs and adverse publicity are likely to result from any breach of the Act.

For employees of the Company, failure to comply with this Policy and/or with the Act may result in:

  • disciplinary action which may include dismissal; and criminal penalties under the Act which may result in a fine and/or imprisonment for up to 10 years.

For the Company, any breach of this Policy by any employee or business associate may result in:

  • the Company being deemed to be in breach of the Act;
  • the Company being subject to fines; and
  • the Company suffering negative publicity and further associated damage as a result of such breach.

Responsibility for Compliance and Scope of Policy

This Policy applies to all employees, agents, contractors, subcontractors, consultants, business partners and any other parties (including individuals, partnerships and bodies corporate) associated with the Company or any of its subsidiaries.

It is the responsibility of all of the above mentioned parties to ensure that bribery is prevented, detected and reported and all such reports should be made in accordance with the Company’s Whistleblowing Policy or as otherwise stated in this Policy, as appropriate.

No party described above may:

  • give or promise any financial or other advantage to another party (or use a third party to do the same) on the Company’s behalf where that advantage is intended to induce the other party to perform a particular function improperly, to reward them for the same, or where the acceptance of that advantage will in itself constitute improper conduct;
  • request or agree to receive any financial or other advantage from another party where that advantage is intended to induce the improper performance of a particular function, where the acceptance of that advantage will in itself constitute improper conduct, or where the recipient intends to act improperly in anticipation of such an advantage.
    Parties described above must:
  • be aware and alert at all times of all bribery risks as described in this Policy and in particular as set out below;
  • exercise due diligence at all times when dealing with third parties on behalf of the Company; and
  • report any and all concerns relating to bribery to a member of the board.

Facilitation Payments

A facilitation payment is defined as a small payment made to officials in order to ensure or speed up the performance of routine or necessary functions. Facilitation payments constitute bribes and may not be made at any time irrespective of prevailing business customs in certain territories. Facilitation or similar payments may be made in limited circumstances where your life is in danger but under no other circumstances. Any payment so made must be reported to a member of the board as soon as is reasonably possible and practicable.

Gifts and Hospitality

Gifts and hospitality remain a legitimate part of conducting business but can, when excessive, constitute a bribe and/or a conflict of interest. Care and due diligence should be exercised at all times when giving or receiving any form of gift or hospitality on behalf of the Company.

The following general principles apply:

  • Gifts and hospitality may neither be given nor received as rewards, inducements or encouragement for preferential treatment or inappropriate or dishonest conduct.
  • Neither gifts nor hospitality should be actively sought or encouraged from any party, nor should the impression be given that the award of any business, custom, contract or similar will be in any way conditional on gifts or hospitality.
  • Cash should be neither given nor received as a gift under any circumstances.
  • Gifts and hospitality to or from relevant parties should be generally avoided at the time of contracts being tendered or awarded.
  • The value of all gifts and hospitality, whether given or received, should be proportionate to the matter to which they relate and should not be unusually high or generous when compared to prevailing practices in our industry or sector.
  • Certain gifts which would otherwise be in breach of this Policy and/or the Hospitality and Gifts Policy may be accepted if refusal would cause significant and/or cultural offence, however the Company will donate any gifts accepted for such reasons to a charity.
  • All gifts and hospitality, whether given or received, must be recorded in the Hospitality and Gifts Register.

Political Donations

The Company does not make political donations and the Company is not affiliated with any political party, independent candidate, or with any other organisation whose activities are primarily political. Employees and other associated parties are free to make personal donations provided such payments are not purported to be made on behalf of the Company and are not made to obtain any form of advantage in any business transaction.

Due Diligence and Risks

The following issues should be considered with care in any and all transactions, dealings with officials, and other business matters concerning third parties:

  • Territorial risks, particularly the prevalence of bribery and corruption in a particular country;
  • Cross-border payments, particularly those involving territories falling under section 9.1;
  • Requests for cash payment, payment through intermediaries or other unusual methods of payment;
  • Activities requiring the Company and / or any associated party to obtain permits or other forms of official authorisation;
  • Transactions involving the import or export of goods;

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